At Green house Buds, we are committed to delivering high-quality cannabis products quickly, safely, and discreetly. Please read our shipping guidelines below to understand how we process, package, and deliver your orders.

🚚 Order Processing Times

  • All orders are processed within 24–48 hours after payment confirmation.

  • Orders placed on weekends or holidays will be shipped on the next business day.

  • You will receive a shipping confirmation email with tracking details once your order has been dispatched.

📦 Discreet Packaging

Your privacy is our priority.
All shipments are packaged in plain, unbranded, smell-proof packaging with no indication of the contents or our website name.

This ensures complete discretion and confidentiality for every order.

🌍 Shipping Destinations

We currently ship to the following regions:

Domestic & International Shipping

  • North America

  • Europe

  • Australia

  • Selected international destinations

Important: Shipping availability may vary depending on local regulations and product restrictions in your region. If we are unable to ship to your address, you will be contacted immediately.

💲 Shipping Rates

Shipping fees are calculated at checkout based on your location and delivery method. Rates typically depend on:

  • Destination country

  • Weight of the order

  • Shipping speed selected

We aim to offer fast and affordable shipping options for all customers.

⏳ Estimated Delivery Times

Delivery times vary by region:

  • USA & Canada: 3–7 business days

  • Europe: 5–10 business days

  • Australia: 7–12 business days

  • International: 7–15 business days

Please note that delivery times may be affected by customs delays, weather conditions, or unexpected courier disruptions.

🛂 Customs, Duties & Compliance

Customers are responsible for checking local regulations regarding cannabis and vape-related products.

  • We are not responsible for seized packages due to local restrictions.

  • Customs fees, import taxes, or duties (if applicable) are the buyer’s responsibility.

We advise verifying your country’s import laws before placing an order.

🔍 Tracking Your Order

Once your package ships, you will receive an email containing:

  • Your tracking number

  • A link to monitor the delivery status

  • Estimated delivery timeline

If your tracking link does not update within 48 hours, please contact us for assistance.

❗ Lost, Delayed, or Damaged Packages

We take every precaution to ensure safe delivery. However:

Lost Packages

If your package does not arrive within the estimated timeframe, please contact us.
We will investigate the issue with the courier and provide the best possible resolution.

Damaged Packages

If your package arrives damaged, take clear photos and contact us within 48 hours of delivery for support.

Incorrect Address

Customers are responsible for providing the correct shipping information.
We are not liable for packages delivered to an incorrect or incomplete address.

🔄 Reshipment Policy

We offer reshipments under the following conditions:

  • Package lost in transit

  • Tracking shows no updates for 10+ days

  • Package arrives damaged (with proof)

Reshipments are not provided for:

  • Seized or rejected packages due to local laws

  • Incorrect shipping information provided by the customer

📞 Need Help?

Our support team is here to assist with any questions or concerns about your shipment.

Contact us:
📧 Email: sales@greenhousebuds.com
📩 Contact Form: Available on our Contact page